Written by Andre Viljoen, iGaming Content Editor
Reviewed by Dr. Busisiwe Nxumalo, Gambling Compliance Expert — Meet our team
Last updated: April 06, 2026
Last updated: January 2026
Betshezi operates bet-shezi.co.za and takes your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. Please read it carefully before using our site.
Betshezi is an online gambling platform operating under the regulatory framework of the National Gambling Act 2004 and overseen by the National Gambling Board (NGB) of South Africa. Our registered address and full company details are available on request. If you have any questions about this policy, contact us at [email protected].
When you register and use Betshezi, we collect certain personal information. This is necessary for legal compliance, account management, and to provide you with a safe gambling experience.
We may also collect information you give us when you contact our support team or respond to surveys.
South African gambling law requires us to verify who you are before you can place bets or withdraw winnings. That's the main reason. But we also use your information to process your deposits and withdrawals in ZAR, to detect fraud or suspicious activity, to send you account-related communications, and to comply with the Financial Intelligence Centre Act (FICA) requirements around anti-money laundering.
We don't sell your personal information to third parties. Full stop.
There are situations where we need to share your data with others. We only do this where it's necessary or legally required.
All third parties we work with are required to handle your data securely and in line with applicable South African law.
If you use our responsible gambling tools, such as deposit limits, self-exclusion, or cooling-off periods, we keep records of those choices. This helps us enforce them properly and protect you. We may also share relevant information with the National Responsible Gambling Programme (NRGP) where required.
We keep your personal information for as long as your account is active and for a minimum of five years after your account is closed. This is required by South African gambling and financial regulations. After that period, we securely delete or anonymise your data.
Under the Protection of Personal Information Act (POPIA), you have rights over your personal data. You can request access to the information we hold about you, ask us to correct inaccurate information, and in certain circumstances ask us to delete your data. To exercise any of these rights, email us at [email protected]. We'll respond within a reasonable time.
We use industry-standard encryption and security measures to protect your personal information. No system is completely foolproof, but we take every reasonable step to keep your data safe. If you suspect any unauthorised access to your account, contact us immediately.
We may update this privacy policy from time to time. When we do, we'll update the date at the top of this page and notify you by email if the changes are significant. Continued use of bet-shezi.co.za after any changes means you accept the updated policy.
Betshezi is committed to responsible gambling. If gambling is affecting your life, please contact the NRGP helpline on 0800 006 008. You must be 18 or older to use this site. 18+.